Mobile Booking apps are a boon to service-industry based businesses. In earlier times, people used to take out time to make appointments/bookings via a call or personal visit to a particular service provider.
However, times have changed & technologies have improved exponentially. What was considered as a difficult task a decade ago can be easily done today with a few clicks on your hand-held device i.e. Smartphone. Did you know that around 70% of people prefer a mobile booking system due to its ease of use? Around 80% of customers like price alert notifications since they get to grab the best deal.
Leveraging latest technologies to personalize booking apps go a long way in building trust with your customers increasing your brand reliability & revenue generation. Let us look at the major types of Mobile-based booking apps &theiruse cases for your business.
On-demand mobile-based booking apps are used by customers when they need a particular service immediately. Statistical reports state that there are around 25 million people that use on-demand apps. Around 55% of these app users are in the age group of 25-44 years while 49% of users are millennials. Judging by these numbers, on-demand apps will witness a meteoric rise in the next few years in terms of usage, downloads & income generated.
Using on-demand apps is very simple as customers have to schedule a service (cleaning, delivery, taxi) & track it online for delivery. A few on-demand services that userscan use mobile booking online are:
In-advance booking apps let customers book services/appointments using calendars. The name itself suggests that users can request services in advance as per their convenience. This put users in control in terms of date & time selection &type of service needed. In-advance apps also help businesses deliver services without any sense of urgency as dates & timings are selected beforehand. A few services that can use in-advance mobile booking apps:
These are the major categories & a few use cases of mobile booking solutions for businesses. Small & large businesses can also DIY mobile app builders like Reservifi that lets you create & publish your very own booking apps to increase your business visibility & revenue generation.